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If the passenger's journey involves an ultimate destination or stop in a country other than the country of departure, the Warsaw or Montréal Conventions may be applicable.
These Conventions govern and in most cases limits the liability of carriers for death or personal injury and in respect of loss of or damage to baggage, and for delay.
Further information may be obtained from the carrier as to the limits applicable to your journey. If your journey involves carriage by different carriers, you should contact each carrier for information of the applicable limits of liability.
The applicable limits of liability for your journey on a flight operated by a carrier of the SAS Group are as follows:
1. There are no financial limits in respect of death or bodily injury of passengers. For damages not exceeding 128,821 Special Drawing Rights for each passenger, the carrier shall not be able to exclude or limit its liability;
2. In respect of destruction, loss of, or damage or delay to baggage, 1,288 Special Drawing Rights per passenger in most cases;
3. In respect of damage occasioned by delay in the carriage of persons, 5,346 Special Drawing Rights per passenger in most cases. If your journey also involves carriage by other airlines, you should contact them for information on their limits of liability. Time limit for action: Any action in court to claim damages must be brought within two years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived.
Baggage claims: Written notice to the carrier must be made within 7 days of the receipt of checked baggage in the case of damage, and, in the the case of delay, within 21 days from the date on which it was placed at the disposal of the passenger. This notice is required by the European Community Regulation (EC) No. 2027/97 (as amended by Regulation (EC) No. 889/2002). Carriage and other services provided by the carrier are subject to conditions of carriage, which are hereby incorporated by reference. These conditions may be obtained from the issuing carrier.
For complete text of all provisions applicable, we refer to the SAS General Conditions of carriage for passengers & baggage. For the relevant rules regarding baggage allowances, we refer to SAS baggage allowances. Personal data provided to us in connection with your travel may be passed to government authorities for border control and aviation security purposes.
The ticket is valid only for the transportation as shown on the ticket from the place of departure or any agreed stopping places to the final destination. The ticket will not be honored and will lose its validity if all the coupons are not used in the sequence provided in the ticket. More information can be found in the Conditions of carriage.
Liability for loss or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid. For many international journeys, the Warsaw Convention may apply with liability limits of approximately US$9.07 per pound ($20 per kilo) for checked baggage and $400 per passenger for unchecked baggage. In some cases, where the Montréal Convention applies to your journey, the applicable liability limit is 1,288 Special Drawing Rights for checked and unchecked baggage. For travel wholly between US points, federal rules require any limit on an airline's baggage liability to be at least $3,800 per passenger. Excess valuation may be declared on certain types of articles. Some carriers assume no liability for fragile, valuable or perishable articles. Further information may be obtained from the carrier.
Passengers on a journey involving an ultimate destination or a stop in a country other than the country of origin are advised that the provisions of a treaty known as the Warsaw Convention may be applicable to the entire journey, including any portion entirely within the country of origin or destination. For such passengers on a journey, to, from, or with an agreed stopping place in the US, the Convention and special contracts of carriage embodied in applicable tariffs provide that the liability of certain carriers parties to such special contracts for death of or personal injury to passengers is limited in most cases to proven damages not to exceed $75,000 per passenger, and that this liability up to such limit shall not depend on negligence on the part of the carrier. For such passengers traveling by a carrier not a party to such special contracts or on a journey not to, from, or having an agreed stopping place in the US, liability of the carrier for death or personal injury to passengers is limited in most cases to approximately $10,000 or $20,000. The names of carriers parties to such special contracts are available at all ticket offices of such carriers and may be examined on request. Additional protection can usually be obtained by purchasing insurance from a private company. Such insurance is not affected by any limitation of the carrier's liability under the Warsaw Convention or such special contracts of carriage. For further information, consult your airline or insurance company representative.
Note: The limit of liability of $75,000 above is inclusive of legal fees and costs except that in a case of a claim brought in a state where provision is made for separate award of legal fees and costs, the limit shall be the sum of $58,000 exclusive of legal fees and costs.
This notice is required by US DOT regulation. It does not reflect the provisions of the Montréal Convention, which may apply to your journey.