Customer service

Depending on your enquiry you can contact us in many ways. First check our FAQ. If you have a special request, contact us by phone or via the feedback form »

What to do

Stay updated

You can always find the latest information about your flight on our website or in the SAS App or . You can also check your itinerary under My bookings.

Provide contact details

It is important that we have your contact information so we easily can inform you about changes to your flight by text message or email.

You can enter your personal contact information under My bookings.

Check your flight's status

If you receive information that your flight has been delayed or canceled – please do not proceed to the airport for the originally scheduled flight.

Your rights

Detailed information regarding your rights EU261/2004