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Questions and answers

• For which bookings are the campaign valid?

  During the months of April, May and June you will receive 4 times as many Status points and qualifying segments for all flights made with SAS or Wideroe regardless of when the booking was made.

• What kind of points do I receive during the campaign?

  You will receive Basic points as usual. On top of Basic points you will receive three times as many Status points. That means that if the normal point earn for your SAS ticket fare is 500 Basic points you will receive 500 Basic points and 1 500 Status points, a total of 2 000 points closer to keeping your tier or upgrading to the next level.

  If you are a Gold or Diamond member you will also receive 25% more just as usual. This means that if the normal point earn for your SAS ticket fare is 500 basic points you will receive 625 Basic points and 1 875 Status points, a total of 2 500. The Status points are non-redeemable and cannot be used for rewards and will not be shown in your point balance, however the Basic points will be added to your point balance as usual.

• Where do I see my qualifying legs and Status points?

  You can see your qualifying legs and Status points when you log in to My EuroBonus in the tier status progress bar near the top of the page. In the list of transactions in your statement you will only see the Basic point earn.

• How will the Status points and qualifying flights affect my tier level?

  The qualification levels for Silver, Gold and Diamond remain unchanged, however counting trips made only during the campaign period this means you only have to fly 12 legs with SAS or Wideroe to become a Gold member. And only 3 legs to become Silver. Read more about our qualification levels here.

• How will my Lifetime Gold status be affected?

  If you manage to reach or maintain gold status within your qualification period, it will count towards your Lifetime Gold status as usual. However, according to normal program rules Give away membership or donated cards will not count towards Lifetime Gold status.

• Why can I not see the points on my EuroBonus account?

  As these are non-redeemable points, they will only show in your counter towards maintaining your level or reaching the next level. They will not be shown in your account balance.

• My tier level has been extended. How does this campaign impact me?

  We have extended tier levels for active Silver, Gold and Diamond EuroBonus members with a qualification period expiry date between 31 March 2020–31 August 2021 where the member has achieved current member status on their own merits, either by earning qualifying points or qualifying flights. The campaign can be helpful to reach a tier upgrade in your current qualifying period to maintain your status another year (when relevant).